Privacy policy

At Scanddie, your privacy matters. This Privacy Policy explains how we collect, use, share, and protect your personal information when you interact with our website, store, and services (the “Services”). By accessing or using our Services, you acknowledge and agree to the terms of this policy.

Who we are

Scanddie is a company operated in connection with the Shopify platform to deliver a curated shopping experience.
Data Controller: Scanddie
Contact Email: contact@scanddie.com

If you are located in the EU or UK, we will provide our data representative contact upon request.

Personal information we collect

We may collect the following types of information, depending on your interaction:

  • Contact Details: Name, email address, phone number, billing and shipping addresses
  • Payment Information: Card details, payment method, transaction records
  • Account Details: Username, password, preferences
  • Order History: Products viewed, cart items, purchases, returns
  • Device & Usage Info: IP address, browser, operating system, browsing behavior
  • Communication Records: Messages, support requests, feedback

We collect this information:

  • Directly from you
  • Automatically via cookies or similar tech
  • From Shopify and fulfillment partners
  • From third-party marketing or advertising tools

How we use your information

We use your personal information to:

  • Provide Services: Process orders, manage your account, personalize your experience
  • Improve and Secure Services: Detect fraud, maintain site integrity, enhance performance
  • Market to You: Send you promotions or show relevant ads (where allowed by law)
  • Communicate With You: Respond to questions, send updates, or provide customer service
  • Comply With Law: Respond to legal requests, protect our rights

How we share information

We may share your personal information:

  • With Shopify: As our platform provider and for their own analytics and product improvements
  • With Fulfillment Providers: To ship and deliver your orders
  • With Marketing Partners: To send personalized ads or offers (you can opt out)
  • With Meta (Facebook & Instagram) for advertising: Customer activity on our website, including purchases and interactions, may be shared with Meta via Meta Pixel and the Conversions API. Customers can manage their preferences for off-Facebook activity and opt out of personalized ads via their Meta account settings.
  • With TikTok for advertising: Customer activity on our website, including interactions, purchases, and browsing behavior, may be shared with TikTok via the TikTok Pixel and Events API. This allows us to optimize ads, target relevant audiences, and measure campaign performance. Customer data is processed in accordance with this Privacy Policy, and customers may manage their preferences or opt out of personalized advertising where applicable.
  • When Legally Required: In response to subpoenas, legal processes, or to prevent fraud
  • During a Business Transfer: Like a merger, sale, or bankruptcy

Third-party fulfillment

To deliver your orders, we may share your name, address, and order details with logistics and fulfillment partners. These providers may be located outside your country. We ensure appropriate data protection measures are in place.

Cookies and tracking

We and our partners use cookies and similar technologies to track browsing behavior, store preferences, and deliver relevant ads. You can manage or opt out of cookies via your browser or through our [cookie settings link].

Your rights

Depending on your location, you may have the following rights:

  • Access – Know what personal data we hold
  • Delete – Ask us to erase your data
  • Correct – Fix inaccurate information
  • Portability – Receive your data in a portable format
  • Opt Out – Say no to certain data uses, like targeted advertising
  • Withdraw Consent – Where consent is required, you can withdraw it at any time
  • Object to Processing – Limit or stop how we use your information

You can exercise your rights via contact@scanddie.com or where applicable, through our privacy tools or the Shopify Privacy Portal.

Data transfers

We may transfer your information to countries outside your own. Where required, we use safeguards like Standard Contractual Clauses to protect your information.

Children’s privacy

We do not knowingly collect or process information from individuals under the age of 16. If you believe we have collected data from a child, please contact us to request deletion.

Data security and retention

We implement reasonable safeguards to protect your data. However, no system is 100% secure.We retain your information only as long as needed—for your account, to fulfill services, for legal purposes, or as required by law.

Your choices

  • Marketing Emails: Unsubscribe at any time using the link in our emails
  • Targeted Ads: Opt out via site banners or browser settings
  • Global Privacy Control (GPC): If enabled, we treat it as a valid opt-out request (where applicable)

Changes to this policy

We may update this policy to reflect changes in our practices or legal obligations. When we do, we’ll update the “Effective Date” and notify you as required.

Contact us

Have questions or want to exercise your rights?
Email: contact@scanddie.com

If you're located in the EU/UK, you may also file a complaint with your local data protection authority. A full list is available here.